Last Updated: October 22, 2025

Privacy Policy

This Privacy Policy outlines how **Silicon Iconic** ("we," "our," or "us"), a provider of IT Consulting, AI Integration, and Cloud Integration services, collects, uses, maintains, and discloses information collected from clients and users ("you" or "User") of our services and website. This policy is designed to comply with the General Data Protection Regulation (GDPR) and the UK GDPR.

0. Data Controller and Contact Information

**Silicon Iconic** acts as the Data Controller for the Personal Identification Information (PII) collected directly via this website or for our own marketing and operational purposes.

  • **Data Controller:** Silicon Iconic
  • **DPO / Privacy Contact:** Head of Technology
  • **Email Address for Correspondence:** privacy@siliconiconic.com

For data processed on behalf of our clients (e.g., within a Cloud Integration project), Silicon Iconic acts as a Data Processor, governed by the specific terms of the contractual agreement with the client.

1. Information We Collect

Personal Identification Information (PII)

We may collect PII in a variety of ways, including, but not limited to, when Users visit our site, fill out a form, place an order, or engage with our services related to **IT Consulting, AI Integration, and Cloud Integration**. This information may include:

  • Name, Job Title, and Company Name.
  • Email address and Phone number.
  • Billing and Payment Information (processed securely via third-party providers).

Non-Personal Identification Information

We may collect non-personal identification information whenever Users interact with our website. This may include browser type, operating system, IP addresses (used for geographic location only and for security purpose), and technical information about a User's means of connection to our services.

Service-Specific Data (AI & Cloud)

In the process of providing **AI Integration** and **Cloud Integration** services, we may temporarily process client data. We operate under strict contractual agreements to:

  • **Anonymize/Pseudonymize** all data used for model training or diagnostics wherever possible.
  • Never use client's proprietary or sensitive data without explicit, written consent for purposes beyond service delivery.
  • Ensure all client data processed in the cloud is managed according to the client's specifications and industry best practices.

2. Legal Basis and How We Use Collected Information

Silicon Iconic collects and uses Users' PII only when we have a legal basis to do so under GDPR and UK GDPR. Our purposes and corresponding legal bases are:

Legal Basis for Processing

  • **Contractual Necessity:** Processing is necessary to provide the services you have requested (e.g., fulfilling an IT Consulting agreement, billing for a Cloud Integration project).
  • **Legitimate Interests:** Processing is necessary for our legitimate interests or those of a third party, and these interests do not override your fundamental rights (e.g., maintaining security, improving our service offering, internal diagnostics).
  • **Consent:** We rely on your explicit consent for specific purposes, such as sending marketing newsletters or non-essential cookies. You have the right to withdraw this consent at any time.

How We Use Information

  • **To Provide Services:** To fulfill our contractual obligations related to **IT Consulting**, AI, and Cloud projects. (Legal Basis: Contractual Necessity)
  • **To Improve Customer Service:** Information helps us respond to your support needs and service requests more efficiently. (Legal Basis: Legitimate Interests)
  • **To Personalize User Experience:** We may use information in the aggregate to understand how our Users as a group use the services and resources provided. (Legal Basis: Legitimate Interests)
  • **To Process Payments:** We use the information Users provide about themselves when placing an order only to provide service to that order. (Legal Basis: Contractual Necessity)
  • **To Send Periodic Emails:** The email address provided will only be used to send information and updates pertaining to the services and projects or marketing emails (only with Consent).

3. Data Protection and Security

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our systems.

  • **Encryption:** We use SSL security protocol for communication.
  • **Access Control:** Access to PII is restricted to employees who need the information to perform a specific job (e.g., billing or service delivery).
  • **Cloud Security:** For Cloud Integration services, we follow industry-leading security protocols.

4. Sharing Your Personal Information

We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

Third-Party Service Providers

We use third-party service providers to help us operate our business and the Website or administer activities on our behalf, such as sending out newsletters or processing payments. We may share your information with these third parties for those limited purposes provided that you have given us your permission and they adhere to the same privacy standards.

5. Your GDPR and Data Subject Rights

If you are a resident of the UK or EEA, you have the following rights concerning your Personal Data. To exercise any of these rights, please contact us using the details in Section 10.

  • **Right to Access:** The right to request copies of your personal data.
  • **Right to Rectification:** The right to request that we correct any information you believe is inaccurate or incomplete.
  • **Right to Erasure ('Right to be Forgotten'):** The right to request that we erase your personal data, under certain conditions.
  • **Right to Restrict Processing:** The right to request that we restrict the processing of your personal data, under certain conditions.
  • **Right to Object to Processing:** The right to object to our processing of your personal data where we are relying on a legitimate interest.
  • **Right to Data Portability:** The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • **Right to Withdraw Consent:** Where we rely on consent to process your personal data, you have the right to withdraw that consent at any time.
  • **Right to Complain:** You have the right to lodge a complaint with a supervisory authority (e.g., the Information Commissioner’s Office (ICO) in the UK).

6. Data Retention Policy

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. Our typical retention periods are:

  • Client Contract Data: Retained for the duration of the contract plus a period required by tax and legal authorities (typically 6-7 years after contract termination).
  • Enquiry Data: Deleted 12 months after the initial enquiry is closed if it does not result in a contract.
  • Marketing Consent: Retained until you withdraw consent.

7. International Data Transfers

As part of providing our services, your Personal Data may be transferred to, and processed in, countries outside of the United Kingdom and the European Economic Area (EEA).

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies (like pixels and web beacons) to enhance your experience, analyze site usage, and support our legitimate business interests.

What are Cookies?

Cookies are small text files placed on your device by websites that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

Types of Cookies Used

  • **Strictly Necessary Cookies:** These cookies are essential for the operation of our website, enabling core functions like navigation and security. They are always active and do not require consent.
  • **Analytical/Performance Cookies:** These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us know which pages are the most and least popular.
  • **Functionality Cookies:** These cookies enable the website to provide enhanced functionality and personalization (e.g., remembering your language preference).

Your Consent and Control

If you wish to change your preferences after consenting, you can generally manage or delete cookies directly in your browser settings (e.g., Chrome, Safari, Firefox). Please note that disabling strictly necessary cookies may affect the functionality of our website.

9. Changes to This Privacy Policy

Silicon Iconic has the discretion to update this privacy policy at any time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

10. Contacting Us

If you have any questions about this Privacy Policy, your rights, or your dealings with this site, please contact us at:

Silicon Iconic
Email: privacy@siliconiconic.com

**For UK and EEA Data Subject Rights Requests, please use the email address above.**